Refund policy

We do not accept returns, cancellations or exchanges. All sales are final. 
You can always contact us for any questions at kates.kreationsco@gmail.com

Damages and issues
Please inspect your order when received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you if we are unable to fulfill your order and issue a refund. You will be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we initiated contact & refund, please contact us at kates.kreationsco@gmail.com.